NOCN UK Level 2 Diploma in Customer Service

Product information

Business Management

Reviews

4 out of 5 stars

(no reviews)

Level: Certificate

Duration : 4 Weeks

Rs 0.00/=

Inquire Now

Entry Requirement

Open to all

Course Content

  • Deliver customer service
  • Understand customers
  • Principles of customer service
  • Understand employer organisations
  • Manage personal performance & development
  • Communicate verbally with customers
  • Promote additional product &/or services to customers
  • Resolve customer service problems
  • Develop customer relationships
  • Support customer service improvement
  • Use social media to deliver customer service
  • Employee rights & responsibility
  • Principles of equality & diversity in the workplace
  • Meeting customers’ after sales needs

Share

Inquire Now

Student Reviews

Share your thoughts

If you’ve follow this course, share your thoughts with other students.

Login to Write a review

Write your review

Please make sure the review is genuine and related to the course.

Related Courses