ITIL V3 Foundation Certificate

Product information

IT

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4 out of 5 stars

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Level: Certificate

Duration : 18 Hours

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Entry Requirement

Basic IT literacy

Course Content

  • The Service Lifecylce
  • Essential Terminology
  • Service Strategy
  • Service Strategy Processes
  • Service Design
  • Design Coordination and Management
  • Service Catalog Management and Supplier Management
  • Capacity Management
  • IT Service Continuity Management
  • Service Transition
  • Service Asset
  • Change Management
  • Release and Deployment
  • Service Operation
  • Service Desk
  • Rs. 80,000

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