Level: Certificate
Duration : 4 Days
Rs 0.00/=
Entry Requirement
Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management (2 credits) from the 2011 edition, V3Foundation Course or V2 Foundation plus a Bridge Certificate. Documentary evidence (a copy of the Certificate) must be presented to be eligible for this certification level.
Course Content
- Introductipn to CSI
- CSI Principles
- CSI Process
- Organizing for CSI
- Technology Considerationa
- Implementing CSI
- Challenges & Risks
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