IATA - SERVING THE TRAVEL & TOURISM CUSTOMER (CANADA)

Product information

Events, Hotel, Hospitality, Tourism

Reviews

4 out of 5 stars

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Level: Certificate

Intakes : January/March/June/August/September/December

Duration : 4 months

Rs 0.00/=

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Entry Requirement

G.C.E (O/L) London or Local

Course Content

  • Customer Service in the Travel Industry
  • Communicating with Customers
  • Customer Service and Technology
  • Winning Customer Loyalty
  • Handling Difficult Customers
  • Coping with Work Stress
  • Open Book, MCQ only (Multiple Choice Questions)
  • Rs. 65,000/-

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