Diploma Stage – 2 in Travel and Tourism

Product information

Events, Hotel, Hospitality, Tourism

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4 out of 5 stars

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Level: Diploma

Duration : 6 MONTHS

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Entry Requirement

Course Content

  • Manage finances within a budget
  • Lead and manage people
  • Monitor work operations
  • Manage diversity in the workplace
  • Develop and manage quality customer service practices
  • Prepare and monitor budgets
  • Establish and conduct business relationships
  • Lead tour groups
  • Prepare and present tour commentaries or activities
  • Implement and monitor environmentally sustainable work practices
  • Coordinate marketing activities

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