Diploma Stage – 1 in Travel and Tourism

Product information

Events, Hotel, Hospitality, Tourism

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4 out of 5 stars

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Level: Diploma

Duration : 6 MONTHS

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Entry Requirement

Course Content

  • Source and use information on the tourism and travel industry
  • Enhance customer service experiences
  • Show social and cultural sensitivity
  • Use hygienic practices for food safety
  • Interpret financial information
  • Coach others in job skills
  • Implement and monitor work health and safety practices
  • Access and interpret product information
  • Provide advice on international destinations
  • Provide advice on Australian destinations
  • Prepare quotations
  • Book supplier products and services
  • Process travel-related documentation
  • Use a computerised reservations or operation system
  • Construct normal international airfares

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